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Capacity Development Officer

The First Nations Health Managers Association (FNHMA) is expanding its program team and is looking for a full-time Capacity Development Officer. This is an opportunity for you if you are interested in supporting First Nations health and capacity development and are looking to continue to develop your skills in facilitation.

FNHMA is a not-for-profit national professional association involved in expanding health management capacity for First Nations. FNHMA provides leadership in First Nation health management activities by developing and promoting quality standards, practices, research, certification, networking, and professional development to expand capacity for our members and First Nations.

Scope of Position

Reporting to the Director of Programs, directly supporting the Education Specialists, and working closely with the Program Team, you will be responsible for supporting participants in the Certified First Nations Health Manager Program (CFNHMP). You will work with the Education Specialists to support the teaching and curriculum development of the CFNHMP as well as supporting other educational and professional development opportunities.

The Capacity Development Officer is a developmental position, with opportunity to develop into a more senior position by being mentored by the Education Specialists and other members of the FNHMA leadership team as our organization continues to grow.

We have a strong team approach to the delivery of all our programs and services. You will work within a team environment to carry out the following activities and responsibilities.

Certified First Nations Health Manager Program Responsibilities

  • Preparing learners for course requirements, including answering questions from current and prospective learners and supporting their navigation of the CFNHM online learning platform.

  • Guided by the Education Specialists, answering questions on assignment requirements, grading assignments, and providing constructive feedback to learners in a timely manner.

  • Recognizing and validating learners’ efforts and empowering learners in their CFNHM program journey.

  • After receiving necessary training, delivering portions of the CFNHM program, as an assistant or substitute instructor.

  • Coordinating learning environments, whether in online or in-person, to ensure learners have access to learning materials.

  • Maintaining learner databases, including tracking grades, class-lists, and attendance.

  • Analyzing learner trends and input from class evaluations and classroom interactions and utilizing feedback to inform program improvements.

  • Contributing to the on-going quality improvement of the CFNHM program through researching wise practices and integrating feedback from our learners into our tools and resources.

  • Occasional travel to a range of urban, rural, and remote locations to deliver the CFNHMP courses and FNHMA workshops will be required.

Other Responsibilities

  • Supporting the delivery of FNHMA’s other training and education programs, including Health and Wellness Planning training and professional development workshops.

  • Perform other related duties as assigned by the Director of Programs.

Qualifications and Skills

  • A post-secondary degree and 3 years of related experience, preferably with an Indigenous organization and/or training or an equivalent combination of education and experience.

  • Knowledge of First Nations health services management issues, services, and delivery. Previous experience working with the health sector within a First Nations is considered a strong asset.

  • Knowledge of current and historical issues facing First Nations peoples.

  • Some experience facilitating workshops or teaching with a commitment to further developing teaching and facilitating skills.

  • Comfort working in a variety of web-based platforms (e.g., Google; Canva; Moodle) and confidence in ability to learn new platforms as needed.

  • Excellent written and verbal communication skills.

  • Strong organizational and planning skills, attention to detail and commitment to producing high-quality deliverables in a timely manner.

  • Ability to demonstrate judgement, tact, innovation, and initiative.

  • Strong work ethic with the ability to work independently with minimum supervision.

  • Being open and flexible to changes in plans and duties.

  • Currently possessing, or interest in earning, the Certified First Nations Health Manager (CFNHM) designation.

  • Bilingual (English/French) as well as fluency/familiarity with Indigenous languages, is considered a strong asset.

Preference will be given to Indigenous candidates. Only those selected for an interview will be contacted.

This staffing action may also be used to fill any future developmental opportunities at FNHMA within the health planning/education area and therefore we encourage all interested people to submit their applications.

Salary Range: Competitive salary and benefits package. Generous paid time off incentives.

Term: Permanent

Closing Date: April 6, 2023, at 5:00 PM EST.

Work Location: Ottawa (satellite office), remote work may be considered. Occasional travel required.

Please submit your resume and cover letter to:

Connie Toulouse

Director of Corporate Services

341 Island Road, Unit E

Akwesasne, ON K6H 5R7


Fax: (613) 319-8092

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